REGISTRATION POLICY
All of our program registration is completed electronically through our website, concordrec.myrec.com. Registration may also be done over the phone or in person at the Hunt Recreation Center and the Beede Swim and Fitness Center. In order to be processed, full payment must accompany the registration. Beede memberships must be active at the time of registration to receive the "member rate".

CANCELLATION POLICY
A full or partial refund will be issued under the program participant's name, or a make-up will be scheduled if the Facility must cancel a class due to the following:
1. Weather (Snow/Blizzard, Tornado, Hurricane, etc.)
2. Mechanical issues
3. Fire Evacuation
4. A documented medical illness that prevents participation in the program
5. Power outages
6. No water supply
7. Town-wide health emergency or closure
8. A participant must request a cancellation at least 10 business days before the program starts.
Hunt Business Days: Monday – Friday
Beede Business Days: Monday – Sunday

*please note that Summer Camp, AfterSchool, Before School, Early Release at Hunt, and Concord Carousel Preschool are excluded and have separate cancellation/change policies outlined in their handbooks. Please refer to these links for further information: 

• AfterSchool Registration 
• Before School Registration
• Early Release Day at Hunt Registration
• Carousel Preschool Registration
  

If you, or a participant, decide to cancel, no refunds or makeups will be issued for circumstances including, but not limited to:
1. If you should choose not to attend for any reason (outside of a documented medical illness).
2. If you should decide to cancel less than 10 business days before the program starts.

If Concord Recreation decides to cancel a program for any reason, we will notify you of the decision to refund, partially refund, or schedule a make-up class. All situations not mentioned above will be considered on a case-by-case basis.

FINANCIAL ASSISTANCE POLICY
The Town of Concord, MA, is committed to making its Recreation Department programs, activities, and special events available to as many citizens as possible. This financial assistance program has been established to meet the needs of individuals and families judged to have limited financial resources. To ensure that all residents and public school students can access our programs, we are proud to provide financial assistance to those who qualify. Please follow the link below for further information:

• Financial Assistance